Knowledge Base
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Supplier Audit Manager
FAQs
Activation Process
One Pagers
Document Request Manager
Tool Documentation
Initial Setup of Supplier Document Manager
Company Documents
Document Request
Sent Document Request
Linking Documents to a Product
Document Watchlist
Settings- Company Settings
Company Settings- Full Guide
My Profile
Task Manager
User Email Settings
Privacy Settings
Changing Password
Additional Security Measures
Company Profile
Settings- Company Users Email & Security
Tool Documentation
Company Users, Email & Security
Supply Chain Manager
Tool Documentation
Creating A Supply Chain Template
Generating & Sharing The Template
Completing The Supply Chain
Viewing & Exporting Completed Supply Chains
Extracting Path Points Into Supplier Manager
Editing Completed Supply Chains
Bulk Updating Completed Supply Chains
Product Check Manager
Tool Documentation
How To Access Product Check Manager
Setup
How To Record A Product Check
How To Record A Product Check On The Tablet
How To Access The Activity Overview For Product Check Manager
Reporting
User Access
Internal Document Manager
Tool Documentation
Initial Setup for Internal Documents
Adding Internal Documents
Managing Internal Documents
Managing Folders
Appendix
Production Models
Overview
Setup Production Model Template
Generating Production Model
Setting up a Cost Model
Generating a Cost Model
Supplier Manager
Tool Documentation
Initial Set up
Adding a New Supplier
Accessing Your Supplier List
Viewing Supplier Details
Editing or Updating Supplier Details
Activity Overview
Settings- Manage Products
Admin
Initial Set Up
Managing Products
Customer Received Products
Product Activity
Supplier Questionnaire Manager
Tool Documentation
Creating A Questionnaire Template
Sharing A Questionnaire
Responding to Questionnaires
Viewing Received Questionnaires
Reporting Questionnaires
Supplier Check Manager
Tool Documentation
Creating A Supplier Check
Recording A Check On The Tablet
Recording A Check On The Desktop
Viewing, Reviewing, Requesting Corrective Action & Confirming Checks
Completing A Snapshot Report
Supplier Document Manager
Tool Documentation
Initial Setup of Supplier Document Manager
Creating A Supplier Document Template
Building The Document
Approving The Document Internally Before Sending Out
Delete Documents
View Selected
Sharing A Document With Suppliers To Sign Off
Exceptions
Sign Off Review
Viewing A Customer Document
Sign Off The Document
Assign Responsibility
Delete/Reject Selected
Receiving & Viewing An Exception
Risk Assessment Manager
Tool Documentation
Creating A Risk Assessment Template
Recording, Updating & Viewing Risk Assessments
Creating Reports
Incident Manager
Tool Documentation
Initial Setup
Create Incident Forms – Supplier & Customer Confirmations
Edit Incident Forms – Supplier & Customer Confirmations
RASFF Notifications
Create An Incident From The RASFF Notifications
View Incident
Edit Incident
Share An Incident
View Company Incident Shares
View Responses From Supplier
Request More Info
Respond To Incident/Confirm/Close Out Incident
Supplier Side Incident Manager
Remote Audit Manager
Tool Documentation
Initial Set Up
2. Creating / Editing Standard Template
Sharing Standard Template
Receiving A Shared Standard
Recalling A Shared Standard
Reviewing & Approving
Accessing Activity History
Updating Standard
Specification Manager
Tool Documentation
Initial Setup For Specification Manager
Creating Specification Templates
Creating And Managing Company Specifications
Creating and Managing Collaborative Specifications
Creating and Managing Ingredient Specifications
Sharing and Managing External Specifications
Providing Customer Access To Linked Specifications
Managing Specification Exceptions
Viewing Specifications On The App
Customer Complaint Manager
Tool Documentation
How To Access Customer Complaints
Setup
Customer Complaint Usage
How To Access The Activity Overview For Customer Complaints
Reporting
User Access
Internal Check Manager
Tool Documentation
Initial Setup For Internal Checks
Creating A Master Internal Check Template
Create A Confirmation Template
Create A Child Internal Check Template
Recording A Check On The Tablet
Viewing, Reviewing & Confirming Checks
Creating Reports
Workflow Manager
Tool Documentation
Creating A New Template
Approving A Template
Generating A New Project Workflow
Actioning A Notification Email
Appendix
Stock Manager
Tool Documentation
Accessing The Stock Manager
Setup & Admin
Stock Manager Usage
Reporting
User Access
Forecast Manager
Tool Documentation
Initial Setup
Sending Forecasts
Shared Forecasts
Reviewing Submitted Confirmation Forecasts
Updating Shared Confirmation Forecasts
Reviewing Forecasts
Sending Volumes To Negotiation Templates
Order Manager
Tool Documentation
Initial Setup For Order Templates
Creating An Order Template
Multi Order Drafts
Sent Orders
Received Order
Activity
Meeting Notes Manager
Tool Documentation
Accessing Meeting Notes Manager
Company Meetings
Received Meetings
Activity Overview
Admin
Customer Tool Guides
Foods Connected
Traceability Manager
Tool Documentation
Setting Up Traceability Manager
Recording A New Traceability Check
Sharing A Traceability Template
Confirming A Traceability Template
Viewing Completed Traceability Templates
Supplier Audit Manager
Tool Documentation
Initial Setup
Building A Custom Audit
Using And Completing An Audit
Update An Audit
Request An Internal Review
Mark Audit As Complete
Notify Team Members
Send PDF Report
Export Full Audit Table To PDF
Export Full Audit Table To Excel
Recall Audit
Reopen Audit
Managing Activity Subscriptions
Supplier Provided Audits
Purchasing & Sales Manager
Tool Documentation
Initial Setup For Purchasing & Sales Manager
Sending A Template
Agreements
Pricing Grids
Reporting
Visit & Audit Schedule
Tool Documentation
Visiting & Audit Schedule
Admin Settings
Requesting A Visit/Audit
Responding To A Requested Visit/Audit
Calendar View Of Visit/Audit Requests
Formbuilder
Tool Documentation
Building A Template
Reordering Sections / Fields
Appendix – Explanation Of Field Types
Back to home
Knowledge Base
Supplier Audit Manager
FAQs
Activation Process
One Pagers
Document Request Manager
Tool Documentation
Initial Setup of Supplier Document Manager
Company Documents
Document Request
Sent Document Request
Linking Documents to a Product
Document Watchlist
Settings- Company Settings
Company Settings- Full Guide
My Profile
Task Manager
User Email Settings
Privacy Settings
Changing Password
Additional Security Measures
Company Profile
Settings- Company Users Email & Security
Tool Documentation
Company Users, Email & Security
Supply Chain Manager
Tool Documentation
Creating A Supply Chain Template
Generating & Sharing The Template
Completing The Supply Chain
Viewing & Exporting Completed Supply Chains
Extracting Path Points Into Supplier Manager
Editing Completed Supply Chains
Bulk Updating Completed Supply Chains
Product Check Manager
Tool Documentation
How To Access Product Check Manager
Setup
How To Record A Product Check
How To Record A Product Check On The Tablet
How To Access The Activity Overview For Product Check Manager
Reporting
User Access
Internal Document Manager
Tool Documentation
Initial Setup for Internal Documents
Adding Internal Documents
Managing Internal Documents
Managing Folders
Appendix
Production Models
Overview
Setup Production Model Template
Generating Production Model
Setting up a Cost Model
Generating a Cost Model
Supplier Manager
Tool Documentation
Initial Set up
Adding a New Supplier
Accessing Your Supplier List
Viewing Supplier Details
Editing or Updating Supplier Details
Activity Overview
Settings- Manage Products
Admin
Initial Set Up
Managing Products
Customer Received Products
Product Activity
Supplier Questionnaire Manager
Tool Documentation
Creating A Questionnaire Template
Sharing A Questionnaire
Responding to Questionnaires
Viewing Received Questionnaires
Reporting Questionnaires
Supplier Check Manager
Tool Documentation
Creating A Supplier Check
Recording A Check On The Tablet
Recording A Check On The Desktop
Viewing, Reviewing, Requesting Corrective Action & Confirming Checks
Completing A Snapshot Report
Supplier Document Manager
Tool Documentation
Initial Setup of Supplier Document Manager
Creating A Supplier Document Template
Building The Document
Approving The Document Internally Before Sending Out
Delete Documents
View Selected
Sharing A Document With Suppliers To Sign Off
Exceptions
Sign Off Review
Viewing A Customer Document
Sign Off The Document
Assign Responsibility
Delete/Reject Selected
Receiving & Viewing An Exception
Risk Assessment Manager
Tool Documentation
Creating A Risk Assessment Template
Recording, Updating & Viewing Risk Assessments
Creating Reports
Incident Manager
Tool Documentation
Initial Setup
Create Incident Forms – Supplier & Customer Confirmations
Edit Incident Forms – Supplier & Customer Confirmations
RASFF Notifications
Create An Incident From The RASFF Notifications
View Incident
Edit Incident
Share An Incident
View Company Incident Shares
View Responses From Supplier
Request More Info
Respond To Incident/Confirm/Close Out Incident
Supplier Side Incident Manager
Remote Audit Manager
Tool Documentation
Initial Set Up
2. Creating / Editing Standard Template
Sharing Standard Template
Receiving A Shared Standard
Recalling A Shared Standard
Reviewing & Approving
Accessing Activity History
Updating Standard
Specification Manager
Tool Documentation
Initial Setup For Specification Manager
Creating Specification Templates
Creating And Managing Company Specifications
Creating and Managing Collaborative Specifications
Creating and Managing Ingredient Specifications
Sharing and Managing External Specifications
Providing Customer Access To Linked Specifications
Managing Specification Exceptions
Viewing Specifications On The App
Customer Complaint Manager
Tool Documentation
How To Access Customer Complaints
Setup
Customer Complaint Usage
How To Access The Activity Overview For Customer Complaints
Reporting
User Access
Internal Check Manager
Tool Documentation
Initial Setup For Internal Checks
Creating A Master Internal Check Template
Create A Confirmation Template
Create A Child Internal Check Template
Recording A Check On The Tablet
Viewing, Reviewing & Confirming Checks
Creating Reports
Workflow Manager
Tool Documentation
Creating A New Template
Approving A Template
Generating A New Project Workflow
Actioning A Notification Email
Appendix
Stock Manager
Tool Documentation
Accessing The Stock Manager
Setup & Admin
Stock Manager Usage
Reporting
User Access
Forecast Manager
Tool Documentation
Initial Setup
Sending Forecasts
Shared Forecasts
Reviewing Submitted Confirmation Forecasts
Updating Shared Confirmation Forecasts
Reviewing Forecasts
Sending Volumes To Negotiation Templates
Order Manager
Tool Documentation
Initial Setup For Order Templates
Creating An Order Template
Multi Order Drafts
Sent Orders
Received Order
Activity
Meeting Notes Manager
Tool Documentation
Accessing Meeting Notes Manager
Company Meetings
Received Meetings
Activity Overview
Admin
Customer Tool Guides
Foods Connected
Traceability Manager
Tool Documentation
Setting Up Traceability Manager
Recording A New Traceability Check
Sharing A Traceability Template
Confirming A Traceability Template
Viewing Completed Traceability Templates
Supplier Audit Manager
Tool Documentation
Initial Setup
Building A Custom Audit
Using And Completing An Audit
Update An Audit
Request An Internal Review
Mark Audit As Complete
Notify Team Members
Send PDF Report
Export Full Audit Table To PDF
Export Full Audit Table To Excel
Recall Audit
Reopen Audit
Managing Activity Subscriptions
Supplier Provided Audits
Purchasing & Sales Manager
Tool Documentation
Initial Setup For Purchasing & Sales Manager
Sending A Template
Agreements
Pricing Grids
Reporting
Visit & Audit Schedule
Tool Documentation
Visiting & Audit Schedule
Admin Settings
Requesting A Visit/Audit
Responding To A Requested Visit/Audit
Calendar View Of Visit/Audit Requests
Formbuilder
Tool Documentation
Building A Template
Reordering Sections / Fields
Appendix – Explanation Of Field Types
Supplier Audit Manager
Tool Documentation
Supplier Audit Manager - Full Guide
Supplier Audit Manager - Overview
Initial Setup
1. Initial Setup
1.1 Terminology
1.2 Visible Columns
1.3 Outcomes & Scoring
1.3.1 Enable Or Disable Audit Outcomes & Scoring System
1.3.2 Set Audit Outcomes
1.3.3 Add New Score Rating
1.4 Custom Fields
1.4.1 Custom Dropdowns
1.4.2 Edit Or Delete Options In Custom Dropdowns
1.4.3 Custom Free Text Fields
1.5 Audit Schedule Default Settings
1.6 Export To Pdf Settings
1.7 Internal Review Setting
1.8 Additional Settings
1.9 Setting Up Audit Type Approvers
1.10 Setting Supplier Provided Audits Visible Columns
1.11 Sharing Audit Template With Third Party
See more
Building A Custom Audit
2.1.1 Add Locations
2.1.2 Edit Or Delete Locations
2.1.3 Add Types
2.1.4 Edit Or Delete Types
2.1.5 Add Categories
2.1.6 Edit Or Delete Categories
2.1.7 Add New Checklist
2.1.8 Edit Checklist (And Delete Sections In A Checklist)
2.1.9 Turn Checklist Off
2.1.10 Delete A Full Checklist
2.1.11 Use/Add Checklist Comments
2.1.12 Edit Or Delete Comments
2.1.13 Add Score Ratings
2.1.14 Edit Or Delete Score Ratings
2.1.15 Setting Corrective Actions
2.1.16 Edit Or Deselect Options In Corrective Actions
2.1.17 Duplicate An Audit
2.1.18 Sending An Audit Template For Approval
2.1.19 Approving An Audit Template For Use
2.2 Audit Form
2.3 Changing/Updating An Audit Template
See more
Using And Completing An Audit
3.1 Completing On Desktop
3.1.1 Adding An Audit Item On Its Own
3.1.2 Editing An Audit Item
3.1.3 Delete An Audit Item
3.1.4 View Audit Items
3.1.5 Delete A Full Audit
3.2 Completing An Audit On App
3.3 Sending The Audit To Your Suppliers For Response
3.4.1 View Audit
3.4.2 Export To PDF
3.4.3 Respond To The Audit Items & NCs
3.4.4 Edit A Response
3.4.5 Delete A Response
3.4.6 Send The Response
3.4.7 Responding To Further Detail Required
3.5 Send Reminder To Recipients
3.6 Edit Share Visibility
3.7.1 Viewing The Response
3.7.2 Export To PDF
3.7.3 Respond To The Audit Items Or NCs
3.7.3.1 Awaiting Supplier Action Response
3.7.3.2 Further Detail Required Response
See more
Update An Audit
4. Update An Audit
Request An Internal Review
5. Request An Internal Review
5.1 Approve/Confirm An Internal Review
Mark Audit As Complete
6. Mark Audit As Complete
Notify Team Members
7. Notify Team Members
Send PDF Report
8. Send PDF Report
Export Full Audit Table To PDF
9. Export Full Audit Table To PDF
Export Full Audit Table To Excel
10. Export Full Audit Table To Excel
Recall Audit
11. Recall Audit
Reopen Audit
12. Reopen Audit
Managing Activity Subscriptions
13. Managing Activity Subscriptions
Supplier Provided Audits
14.1 View Audits In Progress
14.2 Finalising Completed Audits