- Knowledge Base
- Supplier Manager
- Editing or Updating Supplier Details
-
FAQs
-
Activation Process
-
One Pagers
-
Document Request Manager
-
Settings- Company Settings
-
Settings- Company Users Email & Security
-
Supply Chain Manager
-
Product Check Manager
-
Internal Document Manager
-
Production Models
-
Supplier Manager
-
Settings- Manage Products
-
Supplier Questionnaire Manager
-
Supplier Check Manager
-
Supplier Document Manager
- Tool Documentation
- Initial Setup of Supplier Document Manager
- Creating A Supplier Document Template
- Building The Document
- Approving The Document Internally Before Sending Out
- Delete Documents
- View Selected
- Sharing A Document With Suppliers To Sign Off
- Exceptions
- Sign Off Review
- Viewing A Customer Document
- Sign Off The Document
- Assign Responsibility
- Delete/Reject Selected
- Receiving & Viewing An Exception
-
Risk Assessment Manager
-
Incident Manager
- Tool Documentation
- Initial Setup
- Create Incident Forms – Supplier & Customer Confirmations
- Edit Incident Forms – Supplier & Customer Confirmations
- RASFF Notifications
- Create An Incident From The RASFF Notifications
- View Incident
- Edit Incident
- Share An Incident
- View Company Incident Shares
- View Responses From Supplier
- Request More Info
- Respond To Incident/Confirm/Close Out Incident
- Supplier Side Incident Manager
-
Remote Audit Manager
-
Specification Manager
- Tool Documentation
- Initial Setup For Specification Manager
- Creating Specification Templates
- Creating And Managing Company Specifications
- Creating and Managing Collaborative Specifications
- Creating and Managing Ingredient Specifications
- Sharing and Managing External Specifications
- Providing Customer Access To Linked Specifications
- Managing Specification Exceptions
- Viewing Specifications On The App
-
Customer Complaint Manager
-
Internal Check Manager
-
Workflow Manager
-
Stock Manager
-
Forecast Manager
-
Order Manager
-
Meeting Notes Manager
-
Customer Tool Guides
-
Traceability Manager
-
Supplier Audit Manager
- Tool Documentation
- Initial Setup
- Building A Custom Audit
- Using And Completing An Audit
- Update An Audit
- Request An Internal Review
- Mark Audit As Complete
- Notify Team Members
- Send PDF Report
- Export Full Audit Table To PDF
- Export Full Audit Table To Excel
- Recall Audit
- Reopen Audit
- Managing Activity Subscriptions
- Supplier Provided Audits
-
Purchasing & Sales Manager
-
Visit & Audit Schedule
-
Formbuilder
5.1.6. Updating Supplier Settings
On the supplier list, click on the View button beside the supplier you want to update the settings for.
1. Updating the Supplier Type/Sub-Type for a Supplier:
a) Go to the Associated Sites tab of the company profile.
b) Click on the Update Associated Site button beside the associated site.
c) The associated site details will open, from here you’ll be able to update the supplier type and sub type by selecting the relevant options.
d)Click on Save Associated Site at the bottom of the page.
2. Updating ‘Supplied Vias’ for a Supplier:
a) Go to the Associated Sites tab of the company profile.
b) Click on the Update Associated Site button beside the associated site.
c) The associated site details will open, from here you’ll be able to update the supplied via supplier by selecting them from the dropdown list and clicking on Add (the supplier needs to already exist in your supplier list).
d) Click on Save Associated Site at the bottom of the page.
3. Updating Technical/Commercial Managers:
a) Go to the Associated Sites tab of the company profile.
b) Click on the Update Associated Site button beside the associated site.
c) The associated site details will open, from here you’ll be able to update the commercial/technical managers by selecting them from the dropdown list and clicking on Add. When editing the individual site, you would always select ‘Lead Contact - No’ as lead contacts are only set against the Group associated site.
d) Click on Save Associated Site at the bottom of the page.
4. Updating Supplier Technical/Commercial Contacts:
a) Go to the Associated Sites tab of the company profile.
b) Click on the Update Associated Site button beside the associated site.
c) The associated site details will open, from here you’ll be able to update the commercial/technical contacts by selecting them from the dropdown lists. This sets this contact as default for sending questionnaires etc. (default contacts can be changed if necessary).
d) Click on Save Associated Site at the bottom of the page.
5. Delisting a Supplier:
a) Go to the Associated Sites tab of the company profile.
b) Click on the Update Associated Site button beside the associated site.

c) The associated site details will open, scroll down to the bottom of the page and click on the Delist Associated Site button.
d) A pop-up window will open, select the checkboxes to stop automatic reminders going to suppliers about questionnaires etc.
e) Click on Delist Associated Site and the supplier will be delisted but they can be re-activated again at a later stage if required, from the same update associated site page.