5.1 Requesting An Alternative Visit/Audit Date

When a request has been made to a supplier for a visit or audit the supplier is able to review that request and suggest an alternative if they deem that the suggested date is not suitable.

Step 1: Either select the item from the My Tasks list or select Upcoming Supplier Visits from the Supplier Approval menu.

Step 2: Under the Received heading any items awaiting a response will be shown with the status of ‘Requires Your Action’.  Select the Respond button.

Step 3: Review the details of the visit and select the calendar icon alongside ‘Propose New Date (Optional)’.  

Step 4: Select the new date to propose to the auditor and ensure to click Add Date.  

Step 5: This will then show on the record, additional dates can be added if the user wants to provide the auditor with options, just repeat the steps to add a new date.  If required a user can add on a Comment (using the Additional Comments field) which will be recorded on the request.  Then select Submit, this will send notification to the user who sent out the request for their review.

The view will be as below for the supplier, the record will be awaiting a response from the auditor.