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Knowledge Base
Customer Complaint Manager
Customer Complaint Usage

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One Pagers
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Settings- Company Settings
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- Foods Connected
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Formbuilder

3.2.4 How To Send A Completed Investigation Back For Approval

Step 1: Go to Received Customer Complaints in the Customer Complaints Manager and you can see that a complaint requires your attention. Select Respond

Step 2: Fill in details then select Save & Save & Send Response

Step 3: The status now reverts to Awaiting Response

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